Stage zero to live seats
Fixed-cost centers added
Named lead, on your Slack
// The pattern we keep seeing
You don't need more AI. You need the humans behind it.
// Pain 01
Your AI demo is great. Your support story is not.
Buyers ask 'what happens when the bot fails?' on every call. You need a real answer — not a roadmap slide.
// Pain 02
Hiring a support team isn't on the critical path.
Headcount, tooling, QA, scheduling, attrition — none of that is what you raised the round to build.
// Pain 03
Generic BPOs don't fit AI-native products.
They don't understand your stack, they don't feed signal back into your model, and their contracts assume you'll never change shape.
// How we plug in
Stage-fit, not enterprise-fit
We design teams for early-stage reality — small, senior, fast to spin up, and re-baselined when you change shape.
We're the human layer, not your AI advisor
You own the AI strategy and the models. We run alongside them and handle the conversations they escalate.
Plugs into your existing stack
Helpdesk, CRM, product tooling, internal Slack — we work inside what you already have. No parallel systems.
Per-seat, qualification-priced
Pay for the seniority each role needs. Scale up around launches, down between them — without a fixed support headcount.
// Off the record / on the record
We can't tell you about all of our clients,
but here are some of them:
Telecom · Global
Web Platform · SaaS
Hospitality Tech · Global
// Signal routing
Any channel in.
Any system out.
We plug into the surfaces your product customers already use — and write every interaction back into the stack your team runs on.
Phone
Chat
WhatsApp
Messenger
iMessage
Instagram
Gmail
Telegram
Zoom
Discord
HubSpot
Zendesk
Intercom
Stripe
Shopify
Notion
Jira
Linear
Asana
Airtable
Snowflake
Zapier+ your stack// Ask the machine
What ChatGPT is saying about us.
We didn't write this. We asked the model that reads everyone — reviews, case studies, employee chatter — to size us up. Here's the unedited read.
32 reviews · Quality 5.0 · Schedule 5.0
131 reviews · 95% would recommend
17 reviews · remote setup, work-life
"Strong reputation among clients, flexibility and scalability across time zones, a remote-first model, and rare-for-BPO employee ratings — suitable for SaaS, e-commerce, gaming, crypto, fintech and hospitality."
ChatGPT · synthesis from Clutch, G2, Glassdoor, Trustpilot
// Press
What the business press is writing about us.
Coverage in Israel's top business and tech publications — Globes, Calcalist, Maariv, CTech and Walla — on remote operations, AI-first BPO and the future of outsourced work.
"Big tech is calling employees back to the office — but is that really the right move?"
Read article →"Inside the borderless BPO model powering global AI teams."
Read article →"Why the future of outsourcing is remote, senior and AI-native."
Read article →"The Israeli founder running hundreds of operators with no office."
Read article →"How an AI-first BPO is rewriting the rules of customer experience."
Read article →"The economics of remote-first outsourcing in a post-AI world."
Read article →// Before you book
The questions buyers ask us first.
// Q01
We're early stage — is this overkill?
No. We scope teams to stage. That can be a single senior seat covering escalations, not a 20-person pod. We re-baseline with you as you grow.
// Q02
Do we have to commit to a long contract?
No long lock-ins. You see the team design, the ramp plan and the exit ramp before you sign.
// Q03
Will you understand our product?
We onboard like an internal team — knowledge base, playbooks, your tooling. The seniority of each seat is chosen against what your product actually demands.
// Q04
What about feeding signal back to our AI?
Every escalation becomes structured feedback — intents, gaps, edge cases — written back into your taxonomy so your model and automation keep learning.
// Initiate handoff
Tell us the scope. We'll send a written proposal.
- Team design within days
- Plugs into your AI stack
- Per-seat, qualification-priced
- No surprise add-ons