About the Company:
Aidey is one of the fastest-growing BPO companies in the Philippines, providing businesses of all sizes with an efficient way to manage their operations through flexible and cost effective outsourcing solutions.
Different brands use Aidey’s diverse services which include: Customer Service, Technical Service, Customer Success, and Back Office functions. Companies from the SaaS, e-commerce, hospitality, and services industries use Aidey’s services to streamline their operations for peak efficiency and create flawless experiences for their customers.
About the Position:
As the Hiring Assistant, you'll own the top of the hiring funnel. You'll be the first point of contact for most candidates - sourcing them, screening their resumes, getting them scheduled, running the initial interview, and making the call on whether they move forward. You're the filter and the front door: the quality and speed of everything downstream depends on you.
This is a high-volume, high-communication role for someone who's organized, persistent, and a strong judge of people. You'll work closely with our hiring managers to keep the pipeline moving and make sure no good candidate slips through the cracks.
Requirements
- Excellent English communication skills: verbal, written, and reading is a MUST
- Comfortable conducting phone interviews, video interviews, and written candidate communications – MUST
- Ability to assess candidate fit and make sound hiring recommendations based on objective criteria
- Persistent and proactive approach to candidate follow-up and engagement throughout the recruitment process
- Strong organizational skills with the ability to manage multiple candidates across different stages of the hiring process
- Ability to work independently, manage priorities effectively, and consistently achieve recruitment goals
Nice to have:
- Previous experience interviewing and screening candidates for remote roles
- Familiarity with Indeed employer tools and applicant tracking systems (ATS)
- Previous experience sourcing candidates through job boards and social media platforms
- Exposure to the HVAC or home services industry, or to field service management software (ServiceTitan, Housecall Pro, Jobber)
Responsibilities:
- Review resumes and applications to identify qualified candidates
- Schedule and follow up candidate interviews through phone calls, text messages, and email communications
- Conduct initial Zoom screening interviews to evaluate communication skills, experience, and overall fit
- Document interview feedback and provide recommendations on whether candidates should advance to the next stage of the hiring process
- Source qualified candidates through Indeed, Facebook Groups, and other online platforms
- Maintain accurate candidate records and update applicant tracking systems
- Coordinate with hiring managers and team members to support recruitment objectives
Benefits
- Fully remote, long-term opportunity
- Work directly with US-based teams
- Stable full-time schedule
- Clear processes and structured work
- Opportunity to grow into higher-level roles